Privacy Policy
Effective date: 2 May 2026 Last updated: 2 May 2026
This Privacy Policy explains how your personal information is collected, used, stored, and shared when you use the Moveera app and website (together, the "Service"). The Service is operated by Zak Dunbar, an individual based in Sunshine Coast, Queensland, Australia ("we", "us", "our"). "Moveera" is the name of the Service, not a separate legal entity.
We are committed to protecting your privacy and complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
By using the Service, you agree to the practices described in this Policy. If you do not agree, please do not use the Service.
1. Who this policy applies to
This Policy applies to all users of Moveera, including:
- People who create an account to discover and join fitness events ("Attendees")
- People and organisations who create communities and host events ("Hosts")
- Visitors to moveera.com.au
Moveera is intended for users aged 16 and over. We do not knowingly collect personal information from anyone under 16. If you believe a person under 16 has provided us with personal information, please contact us and we will take reasonable steps to delete it.
2. Information we collect
2.1 Information you provide
When you use the Service, you may provide us with:
- Account information: email address, password (encrypted), username, display name
- Profile information: profile photo, bio, location (suburb/city level), social media handles
- Community information (Hosts): community name, description, logo, gallery images, contact details, event categories
- Event information: event titles, descriptions, dates, times, locations, pricing, capacity
- RSVP information: events you save or RSVP to, attendee details, check-in status
- Communications: messages you send through the app, support enquiries, feedback
2.2 Information collected automatically
- Device information: device type, operating system, app version, unique device identifiers
- Usage data: pages viewed, features used, time spent, interaction patterns
- Location data: approximate location to show events near you (only with your permission)
- Log data: IP address, access times, error reports, crash logs
- Push notification tokens: to deliver notifications about events and RSVPs
2.3 Information from third parties
- Analytics: aggregated website and app usage data via Vercel Analytics.
3. How we use your information
We use your information to:
- Provide, operate, and maintain the Service
- Create and manage your account
- Help you save and RSVP to events
- Enable communication between Hosts and Attendees
- Send event confirmations, reminders, and important service updates
- Show you events relevant to your location and interests
- Respond to support requests and user feedback
- Detect, prevent, and address fraud, abuse, or security issues
- Comply with our legal obligations
- Improve the Service through analytics and user research
4. How we share your information
We do not sell your personal information. We share it only in the following circumstances:
4.1 With other users
- Public profile information (username, display name, profile photo, bio) is visible to other users
- RSVP information is shared with the Host of the event you RSVP to (your name, username, and contact details relevant to the event)
- Host information (community name, logo, public profile) is visible to Attendees browsing events
4.2 With service providers
We share information with trusted third-party providers who help us operate the Service:
| Provider | Purpose | Data location |
|---|---|---|
| Supabase | Database, authentication, and file storage | Sydney, Australia |
| Mapbox | Map rendering and geolocation services | United States |
| Apple Push Notification service | Delivering push notifications to iOS devices | United States |
| Vercel | Website hosting and analytics | Global |
Each of these providers is bound by their own privacy obligations and processes data only on our instructions.
4.3 Legal disclosures
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.4 Business transfers
If we sell or transfer the Service or its assets in the future, your information may be transferred as part of that transaction. We will notify you of any such change.
5. International data transfers
Some of our service providers (including Mapbox and Vercel) are located outside Australia. When we share your information with these providers, we take reasonable steps to ensure your information remains protected to a standard consistent with Australian law.
6. Data retention
We retain your personal information for as long as your account is active or as needed to provide the Service.
When you delete your account, we will delete or anonymise your personal information within 30 days, except where:
- Retention is required by law
- Information is needed to resolve disputes, enforce our agreements, or prevent fraud
- Information has been shared with Hosts as part of an event you attended or RSVP'd to (this remains with the Host subject to their own policies)
7. Your rights and choices
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your account and associated personal information
- Object to or restrict certain uses of your information
- Withdraw consent for optional data processing (such as push notifications or location access)
- Request a copy of your information in a portable format
- Opt out of marketing communications at any time
To exercise any of these rights, email us at team@moveera.com.au. We will respond within 30 days.
You can also manage many of these settings directly in the app under Profile → Settings.
8. Security
We use industry-standard security measures to protect your information, including:
- Encrypted data transmission (HTTPS/TLS)
- Encrypted password storage
- Row-level security on our database
- Access controls limiting who can view your information
- Regular security reviews
No system is perfectly secure. If we become aware of a data breach that affects your personal information, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches scheme.
9. Cookies and tracking
Our website uses minimal cookies and privacy-friendly analytics (Vercel Analytics), which do not track individual users across the web or use third-party advertising cookies.
Our app uses local storage for session management and user preferences. We do not use third-party tracking SDKs for advertising purposes.
10. Third-party links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.
11. Children's privacy
Moveera is not intended for users under 16. We do not knowingly collect personal information from anyone under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at team@moveera.com.au and we will take reasonable steps to delete it.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. If the changes are significant, we will notify you through the app or by email.
13. Contact us
If you have questions, concerns, or requests about your privacy, contact us at:
Email: team@moveera.com.au Postal: Zak Dunbar, Sunshine Coast, Queensland, Australia
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: oaic.gov.au
- Phone: 1300 363 992