Delete your Moveera account

You can permanently delete your Moveera account and its associated data at any time. This page explains how, what gets removed, and how to reach us if you need help.

Delete from inside the app

1. Open the Moveera app.
2. Go to the Profile tab.
3. Tap Settings, then Delete account.
4. Confirm twice. Once you tap Delete forever, the deletion runs immediately.

If you still own a community, the app will ask you to transfer or delete that community first, so its events and members are not removed unexpectedly.

Request deletion by email

If you cannot access the app, email support@moveera.com.au from the address on your account and ask us to delete it. We will verify ownership and process the request, typically within 7 days.

What gets deleted

Deleting your account permanently removes:

• Your profile and account details (name, username, phone number, email)
• Your bookings and RSVP history
• Your community memberships
• Any events you hosted personally

This action cannot be undone.

What we keep, and for how long

Where we are legally required to retain certain records (for example, transaction or tax records related to paid bookings), we keep only the minimum data needed to meet that obligation, and we delete it once the retention period ends. Everything else is removed at the time of deletion.

For more detail on how we handle your information, see our Privacy Policy.